R connect by reliance brutal cheating

[Radha krishna]

Anybody here using r connect facility by reliance company?

i feel brutally cheated.

they collect rs 500 for silver connection.

still they impose a fees of Rs 1000 etc ( more or less) for usage charges.

it also dont open the security websites like bank sites.

why?



please share your experiences.

[solosynergy]

haha well internet on my cell phone has been the most irritating thing i have dealt with. the provider was hutch in bangalore. I bought a hutch connection topped it up with a recharge coupon of 1024 and got a new GPRS enabled cell phone and got my GPRS activated which had a one time activation fee of Rs 100 and a monthly rental of Rs 500. I asked for a demo at the hutch shop and they said it would not be possible. i asked about the download speeds and was guaranteed a speed of not less than 11Kbps. so i went home and checked out the connection. i had problems connecting but was eventually able to connect and got a max speed of 2Kbps.



The connection hardly worked for two days and even in these 2 days i cud not stay connected for more than half an hour. and after these 2 days i jus couldn connect.calling customer care everyday for a month didn seem to solve the problem.i was also told that they did not provide that facility where i was residin which was just 2 km away from the hutch shop(they jus din have the infrastructre to support GPRS). i used to be promised calls being returned from customer care but none of them were ever returned. this went on for a month and then i threatened to go to a consumer court and i was told to go ahead. hutch was very arrogant in this case all thorugh. inspite of all these complaints after a month they cut another 500 and then i called them to find out y they did so n they said that i din ask them to cancel the connection. by then i had to leave bangalore and when i went back after a month those guys deducted another 500 and my balance was -580. this is a problem with most service providers here. i have had miserable problems with sify broadband too which would go into pages if i went on.